Become an Uber Eats expert
Making the most of Uber Eats means understanding the tools at your disposal. So we've launched Merchant Academy to set your whole team up for success. There are lessons tailored to owners, managers, marketers, and front-of-house staff. Plus, we’re giving you access to Analytics Studio, a tool that can help you put your customer data to work.
Introducing Merchant Academy
Merchant Academy is a one-stop shop for businesses to learn the ins and outs of the Uber Eats platform. This includes tips, tricks, and best practices for making your storefront work for you.
Here’s what’s covered
Below you'll find an overview of the topics we'll address. We’re rolling out these lessons over time, so be sure to bookmark the Merchant Academy page and check back for updates.
Lesson 1: Working with Uber Eats
Start by covering the basics of joining the Uber Eats marketplace and how it works.
Lesson 2: Setting up your storefront
Learn how to create your storefront, make your first menu, and set up your business.
Lesson 3: Accepting orders
Get an overview of how to accept and manage orders on the Uber Eats platform.
Lesson 4: Promoting your business
Go over how to use the ads, promotions, rewards, and other marketing tools you can use.
Lesson 5: Building customer relationships
Walk through all the ways you can engage with customers or be recognized for great service.
Lesson 6: Using insights and analytics
Put your data to work with analytics and insights to help you run your business.
Ready to get the most out of Uber Eats?
Whether you’re prepping your first or your hundredth order, we’re giving you the educational resources and analytics tools you need to run your business like a pro.
Take learning to the next level with Analytics Studio
Build your business on smarter data and actionable insights. Analytics Studio can help you stay on top of sales, order volume, customer info, and more.
Get valuable insights in real time
Deep dive into your sales
Track your order and sales data to understand your demand on the Uber Eats platform.
Operate more efficiently
Stay on top of key performance metrics by identifying trends in your store’s operations.
Learn about your customers
Visualize customer data to grow your new customer base and keep them coming back.
Delivery and pickup
Grow your store
Who we serve
Liquor and convenience